Last Updated: 25.02.2025
1. Purpose
This Child Safety Policy ensures the safety, protection, and well-being of all children using the PREMATCH app ("PREMATCH"). We are committed to providing a secure digital environment where children feel safe, respected, and valued. This policy aligns with international and national Child Safety Standards, including the UN Convention on the Rights of the Child (CRC), General Data Protection Regulation (GDPR), Children's Online Privacy Protection Act (COPPA), and Keeping Children Safe Standards, ensuring compliance with best practices and legal obligations.
2. Scope
This policy applies to all users, employees, volunteers, contractors, and partner organizations involved with PREMATCH. It covers all interactions within the app, including content sharing, messaging, and user engagement.
3. Principles
- The safety and welfare of children are the highest priority.
- All children have the right to protection from harm, abuse, exploitation, and inappropriate content.
- Child safety is a shared responsibility among the organization, users, and caregivers.
- We promote a culture of digital respect, accountability, and open communication.
- Compliance with internationally recognized Child Safety Standards is mandatory.
4. Safe Usage Guidelines
Users of PREMATCH must:
- Treat children with dignity and respect at all times in online interactions.
- Maintain appropriate boundaries in communications and avoid inappropriate content or behavior.
- Never engage in cyberbullying, grooming, or any form of online harassment.
- Report any concerns about child safety or suspicious activity within the app immediately using our reporting system.
- Parents/guardians are encouraged to monitor their children's app usage and educate them about online safety.
5. User Verification and Moderation
- Age verification measures will be implemented to restrict access for underage users where applicable.
- Automated and manual content moderation will be in place to detect inappropriate behavior and content.
- Reports of child safety violations will be investigated, and offending users may face account suspension or legal action.
6. Reporting and Responding to Concerns
- Any suspicion, disclosure, or evidence of child abuse, exploitation, or inappropriate behavior must be reported immediately through the in-app reporting function.
- Reports will be handled confidentially and in accordance with legal requirements.
- The organization will take prompt and appropriate action to address any child safety concerns, including cooperation with law enforcement when necessary.
7. Training and Awareness
- Regular training sessions will be conducted for staff and moderators on child safety and online protection measures.
- Child safety policies and procedures will be reviewed and updated regularly.
8. Monitoring and Compliance
- Compliance with this policy will be monitored through regular risk assessments.
- In-app monitoring tools will be developed to detect suspicious activities and enforce policy violations.
- Non-compliance with this policy will result in corrective actions, including account bans and legal reporting.
9. Communication and Engagement
- Children and their families will be informed about their rights and how to report concerns.
- Open channels of communication will be maintained to encourage reporting of any safety issues.
- Feedback mechanisms will be established to ensure continuous policy improvement.
10. Policy Review
This policy will be reviewed annually to ensure it remains effective and in compliance with child safety standards and legal requirements.
11. Contact Information
For concerns or questions regarding child safety, please contact: privacy@prematchapp.uk
